MedBridge Healthcare
  • 21-Dec-2017 to 28-Feb-2018 (EST)
  • PDS
  • Fargo, ND, USA
  • Hourly
  • Full Time

Join our dynamic team of sleep professionals!

Precision Diagnostic Services (PDS) is a division of MedBridge Healthcare which operates a network of sleep diagnostic centers throughout the United States. 

Benefits our full time employees enjoy include:

  • Paid Time Off (PTO) Plan
  • Paid Holidays
  • 401(k) with Company Matching Program
  • Flexible Spending Plan (FSA)
  • Medical Insurance
  • Dental Insurance
  • Prescription Plan
  • Life Insurance Plan - Company Paid & Supplemental
  • Short Term Disability Plan-Company Paid
  • Long Term Disability Plan-Company Paid
  • Vision Insurance 

Patient Service Representative Essential Job Duties:

  • Strong phone presence and customer service skills.
  • Perform patient intake and scheduling tasks.
  • Obtain patient demographics, insurance details, etc. and enter them accurately into EMR system.
  • Answers patient questions, inquiries, and concerns regarding their accounts.
  • Assists with answering telephone, screening calls, and taking messages.
  • Complete insurance verification and authorizations for studies timely and accurately.
  • Ensure insurance coverage meets necessary requirements.
  • Scheduling patients sleep studies
  • Communicate with referral sources to obtain additional information needed for scheduling and/or update on status of patient scheduling
  • Perform other duties as required or assigned.

Work Hours: Normal office hours

Educational Requirements: High school graduate. Some college preferred.

Minimum Qualifications

  • Minimum 3 years of experience in Healthcare customer service and insurance verification.
  • Excellent customer service.
  • Work well under pressure.
  • Strong data entry experience.
  • Work on many projects simultaneously.
  • Have excellent interpersonal and communication skills.
  • Able to prioritize multiple jobs and inquiries.
  • Able to recognize and direct information to the appropriate healthcare provider.
  • Works well in a team environment.
  • Good computer skills.

 Physical Requirements for the job:

The employee is regularly required to stand, walk, sit, talk, and hear. Specific vision abilities include close vision, distance vision, peripheral vision, and the ability to adjust focus. The employee is required to use his/her hands to operate office equipment.


Affirmative Action: MedBridge Healthcare is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, or any other status protected but federal, state or local law. This employer participates in E-Verify. The law requires the Employee Polygraph Protection Act be displayed where job applicants can readily see it.

Reasonable Accommodation:

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting 701.234.9667, or TTY: 711 (Relay).


Religious Accommodation Sleep Services of America (SSA) provides reasonable religious accommodations to individuals who have sincerely held religious beliefs, observances, and practices that conflict with the work environment.


Employment Eligibility This Employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

MedBridge Healthcare
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